What happens after an order is placed?

Technical Knowledge: Low

When someone makes a purchase through your store, you will receive an email notification and the order will show up in your account Dashboard.  

• The customer enters their shipping and billing info and submit payment 
• The customer is charged for the order immediately and the order is created 

For Stampr Marketplace products:

• On behalf of the user, Stampr will pack and ship the order to the customer. No action is required by you to make this happen.
• An order confirmation email is sent to the customer letting them know their order has shipped.
• The customer receives the package as if you sent it. Your store information will be on the materials.

If a customer needs to return an item, they would have to contact you to initiate it.  We do not talk to your customers directly, and all returns/requests must go through you.